Retail Doctor Academy

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General Merchandise (Business Owner)

General Merchandise (Business Owner)

A Fit for Business™ Learning Path

This learning pathway is relevant for all retail business owners. Through an engaging and guided step by step growth and development journey covering all the key areas of best practise retail business leadership.  On successful completion of this module users will have a thorough knowledge and understanding of their responsibilities of retail business ownership. They will gain a thorough education and insight into the key levers of a successful retailer. 

Learning path details
Four o clock Free Icon 4hrs 20min
Certificate diploma Fit for Business™ General Merchandise (Business Owner)

This content is only available to subscribers of The Retail Doctor Academy.

General Merchandise (Store Manager)

General Merchandise (Store Manager)

A Fit for Business™ Learning Path

This learning pathway is relevant for retail leaders. Through an engaging and guided step by step growth and development journey covering all the key areas of best practise retail leadership.  On successful completion of this module users will have a thorough knowledge and understanding of their responsibilities of Store Management. They will gain a thorough education and insight into the key levers of a successful retailer.

Learning path details
Four o clock Free Icon 4hrs 20min
Certificate diploma Fit for Business™ General Merchandise (Store Manager)

This content is only available to subscribers of The Retail Doctor Academy.

General Merchandise (Team Member)

General Merchandise (Team Member)

A Fit for Business™ Learning Path

On completion of this course you will be awarded the RDG Retail Academy Fit for Business™ General Merchandise (Team Member) certificate.

Learning path details
Four o clock Free Icon 2hr 15m
Certificate diploma Fit for Business™ General Merchandise (Team Member)

This content is only available to subscribers of The Retail Doctor Academy.

Introduction to Social Media

Welcome to Introduction to Social Media

This is a Fit for Business™ Brand Aid™ course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional and state managers
  • Team leaders
  •  Retail staff interested in Social Media for retail business

This module will cover:

  •  The different types of social media channels
  •  How to determine the best channels for your business
  •  How to use social media to promote your business

This content is only available to subscribers of The Retail Doctor Academy.

Local Area Marketing

Local Area Marketing

This is a Fit for Business™ Brand Aid™ course

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This course has been developed specifically for retailers such as:
  • Store owners
  • Store managers
  • Regional & state manager
This module we focus on:
  • Local Area Marketing and the different Local Area Marketing Channels
  • How to run a Local Area Marketing Campaign
  • The role of Social Media in Local Area Marketing
  • Different types of Community engagement

This content is only available to subscribers of The Retail Doctor Academy

Virtual Impact

Leading your Team to Retail Success

Welcome to Leading your Team to Retail Success

This is a Fit for Business™ Effective People course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional & state managers
  • Team leaders
  • Retail staff advancing towards team leadership

By the end of this module, you will learn:

  • How to lead your team to win now or in the future
  • Key techniques of being an effective leader
  • How to apply key principles of the course with your team

This content is only available to subscribers of The Retail Doctor Academy.

Virtual Impact

Visual Merchandising

Welcome to the Fit for Business™ Visual Impact course

This training is suited to retail staff to improve their understanding of key visual merchandising elements:

  • Store owners
  • Store managers
  • Regional and state managers
  • Team leaders
  • Buyers and merchandisers

In this course, you will learn:

  • What is visual merchandising?
  • Importance of visual merchandising
  • Functional store layout and effective product positioning
  • Use of colours to enhance your in-store displays
  • Usse the five senses to maximise your in-store displays

This content is only available to subscribers of The Retail Doctor Academy

Retail Doctor Group - Advanced Selling Skills

Advanced Selling Skills

Welcome to Advanced Selling Skills

This is a Fit for Business™ Effective People course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional & state managers
  • Team leaders
  • Retail staff

By the end of this module, you will be able to:

  • List each of the five sales steps and their components.
  • Demonstrate how to develop genuine business relationships with your customers.
  • Demonstrate increased confidence as a professional retail salesperson.
  • Apply a professional sales process and skill to all customer service interactions.
  • Demonstrate new sales techniques to increase personal performance.

This content is only available to subscribers of The Retail Doctor Academy.

Retail Doctor Group - Selling Skills

Selling Skills Foundations

Welcome to Selling Skills

This is a Fit for Business™ Effective People course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional & state managers
  • Team leaders
  • Retail staff

By the end of this module, you will be able to:

  • List each of the five sales steps and their components.
  • Explain the tools and techniques to be applied throughout the sales steps.
  • Follow the sales process that your performance as a salesperson will be measured against.
  • Recognise and adapt personal behaviour for successful selling.
  • Demonstrate how to develop genuine business relationships with your customers.
  • Demonstrate increased confidence as a professional retail salesperson.

This content is only available to subscribers of The Retail Doctor Academy

Fit for Business Category Management

Inventory Management

Welcome to Inventory Management

This is a Fit for Business™ Category Cardio™ course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional and state managers
  • Team leaders
  • Retail staff wanting to understand category management
  • Buyers and merchandisers

By the end of this module, you will be able to:

  • Define category management as an evolving, consumer-led approach to retail product management.
  • Identify associated product management systems.
  • Consider the implications of category management for retail buying organisation structures and supply partners.
  • Outline the limitations of category management.
  • Implement a merchandise management system to improve your gross margin and cash flow.
  • Analyse product categories to improve margin profitability and cash flow.
  • Define inventory productivity.
  • Use Gross Margin Return on Inventory (GMROI) as merchandise productivity.

This content is only available to subscribers of The Retail Doctor Academy.

Fit for Business Fiscal Physical

Financial Measurement & Benchmarks

Welcome to Financial Measurement & Benchmarks

This is a Fit for Business™ Fiscal Physical™ course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional and state managers
  • Team leaders
  • etail staff wanting to understand Financial Management

By the end of this module, you will be able to:

  • Achieve a greater understanding of the retail financials of your business.
  • Possess a solid understanding of what drives a business’ profits and expenses and how key financial metrics can be used to assess performance.
  • Develop skills in interpreting retail financial numbers and confidence to implement changes to impact the business.

This content is only available to subscribers of The Retail Doctor Academy