Retail Doctor Academy

Archives: Courses

Supporting Organisational Change

Supporting Organisational Change

This is a Fit for Business™ Effective People™ course

This course has been developed specifically for:
  • Store owners
  • Store managers
  • Store leaders
This module will cover:
  • The different types of change in a retail store
  • The signs and reasons why team members may be reluctant to change
  • Approaches to support your team in embracing change

This content is only available to subscribers of The Retail Doctor Academy

Interviewing Skills

Interviewing Skills

This is a Fit for Business™ Effective People™ course

This course has been developed specifically for :
  • Store owners
  • Store managers
  • Regional & state managers
This module will cover:
  • The skills required to be an effecitve interviewer
  • Considerations before, during, and after an interview
  • Questions and practical skills that can be applied during an interview

This content is only available to subscribers of The Retail Doctor Academy

Category Cardio™ Webinar

Fit for Business™ Webinar
An Omnichannel World

Omnichannel is about the ecosystem or the community that the retailer is building. This is through their in store experience, the way they use social media and their capability to drive their community through business information systems, data bases and the collection of data.

This webinar talks about how to build your omnichannel offer, how to build your point of difference and how to train and coach your employees.

This content is only available to subscribers of The Retail Doctor Academy

COMING SOON

Elevated Experience

This content is only available to subscribers of The Retail Doctor Academy

COMING SOON

Digital Presence

This content is only available to subscribers of The Retail Doctor Academy

COMING SOON

Category Plans

This content is only available to subscribers of The Retail Doctor Academy

Emotional Selling

Welcome to Emotional Selling

This is an RDG Fit for Business™ Customer  Connection course

This course has been developed specifically for retailers such as:
  • Store owners
  • Store managers
  • Regional & state managers
  • Team Leaders
  • Retail Staff

This module we focus on:

  • Understanding our customers
  • Building emotional connections with our customers
  • Identifying and selling to our different customers
  • Implementation planning
  • Performance evaluation

This content is only available to subscribers of The Retail Doctor Academy.

Buying Plan Fundamentals

Welcome to Buying Plan Fundamentals

This is an RDG Fit for Business™ Category Cardio course

This course has been developed specifically for retailers such as:
  • Store owners
  • Store managers
  • Regional & state managers

This module will cover:

  • Where to start in the development of a Buying Plan time
  • The information you will need to know
  • Criteria that will affect your decisions
  • The ratios between stock required and maximising sales
  • An understanding of the cash flow implications of a Buying Plan
  • The importance of continual review and replanning

This content is only available to subscribers of The Retail Doctor Academy.

Time Management

Welcome to Time Management

This is an RDG Fit for Business™ Effective People course

This course has been developed specifically for retailers such as:
  • Store owners
  • Store managers
  • Regional & state managers
  • Retail staff

This module will cover:

  • The skills required to effectively manage your time
  • Time management strategies
  • The importance of prioritising tasks
  • Task delegation

This content is only available to subscribers of The Retail Doctor Academy

Discrimination & Harassment

RDG – Discrimination & Harassment

This is an RDG Fit for Business™ Effective People course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional and state managers
  •  Retail staff

This module will cover:

  •  The types of behaviour that should be avoided in the retail workplace
  •  Legal ramifications of discrimination and harassment
  •  Preventative measures
  •  What you can do if you are the subject of, or witness to, discrimination or harassment in your workplace

This content is only available to subscribers of The Retail Doctor Academy

Omnichannel World Webinar

Fit for Business™ Webinar
An Omnichannel World

Omnichannel is about the ecosystem or the community that the retailer is building. This is through their in store experience, the way they use social media and their capability to drive their community through business information systems, data bases and the collection of data.

This webinar talks about how to build your omnichannel offer, how to build your point of difference and how to train and coach your employees.

This content is only available to subscribers of The Retail Doctor Academy

Fiscal Physical Webinar

Fit for Business™ Webinar Fiscal Physical

Underneath every businesses sustainable cash flows lies the machinery which we know as Fiscal Physical. These are the core numbers in a retail business –profit and loss, cash flow and balance sheet.

This webinar helps us to understand – how money moves through the business, how it is made, how it is lost and understanding the relationship between the net worth of the investor, balance sheet and cash flow.

This content is only available to subscribers of The Retail Doctor Academy.

Fit For Business™ Visual Impact & Effective People

Fit For Business™
Visual Impact & Effective People

Visual Impact is about the theatre of retail. Creating excitement, inspiration and education, converting the retails space into something that builds your brand.

This webinar talks about how you can enhance your retail spaces to maximise the offer.

This content is only available to subscribers of The Retail Doctor Academy.