Performance Pulse™ – How To Find and Use Benchmarks For Your Business
Webinars require Silver or Gold membership.
Customer Connection – How to understand your customer on an emotional level
Webinars require Silver or Gold membership.
Brand Aid™ – What is your point of difference?
Fit For Business™
Brand Aid – What is your point of difference?
Welcome to the latest edition of the future of retail podcast.
Brand aid is about the uniqueness and point of difference in a business, How are you different? How are you unique? How are you expressing this uniqueness to the market? What are you great at? How does it come to this reasoning? Does the business have a good sense of the context and landscape?
We will discuss branding, marketing, communications, in -store windows and online offer. These must be renewed and innovated upon to capitalise on your point of difference.
This content requires subscription to The Retail Doctor Academy
Fiscal Physical™ – Interpreting financials
Fit For Business™
Fiscal Physical – Interpreting Financials
Do you understand how your business is connected with your customers and how do you monitor this? This means looking at metrics – customer satisfaction, mystery shopping, research, insights and anything else that can tell you about the consumer experience.
In this podcast, we will discuss methodologies and best practice to build your customer relationships.
This content requires subscription to The Retail Doctor Academy
Navigating the Future of Retail
Fit For Business™ – Navigating the Future of Retail
Welcome to the latest edition of the future of retail podcast.
In our session today, Retail Doctor Group CEO, Brian Walker takes us on a journey – Navigating the Future of Retail – the seven chapters of the future.
Brian Walker uses over 20 years of experience within the retail sector and draws on experiences from around the world, to predict the retail of tomorrow, today.
This content requires subscription to The Retail Doctor Academy
Customer Connection
Customer Connection – How do you connect with your customers?
Do you understand how your business is connected with your customers and how do you monitor this? This means looking at metrics – customer satisfaction, mystery shopping, research, insights and anything else that can tell you about the consumer experience.
In this podcast, we will discuss methodologies and best practice to build your customer relationships.
