Retail Doctor Academy

RDG Retail Academy


Retailer Training Based On Retail Doctor Group’s Internationally Recognised 
Fit For Business™ Content

With over 15 years of experience, RDG is the number 1 retail consultancy in Australia. We specialise in retail-specific best practice trainings and consumer insights. Driven by RDG’s successful and proven Fit For Business™ programs and products, RDG is now offering you the opportunity to learn from its experience. The best way to do this is through our online eLearning capacity. It is a specifically crafted and engaging series of blended learning, retailer training modules and operational tools. All of which are designed to maximize your business success.

Blended Retail Learning & Operational Tools

There is something for every retailer regardless of your business size and training goals!

To give you the best possible experience, we offer varying levels of memberships to our Retail Academy. These come with content and retail learning programs and best practise operational tools, that are  updated weekly to help keep your fingers on the retail pulse.

Retailer Training Memberships


  • Podcasts
  • 1 user


  • Podcasts
  • Pre-recorded training webinars
  • All Templates
  • Modules
  • 1 user


  • Blended learning program Tailored & Branded for your business. Hosted on RDG LMS or your own LMS.


Instant access to RDG Fit for Business™ content

E-learning Modules
Pre-recorded Webinars
Key Management Templates


Tailored content for your business based on
RDG Fit for Business™ modules

E-learning Modules
F2F Training
Tailored Live Webinars


Retail Excellence Training Program using multiple Fit for Business™ tools

Tailored Learning Content
Mystery Shopping
Compliance & Process Alignment
Manager Upskilling
Procedures & Checklists
Incentivisation Program
Suitable for: Small businesses, Independent retailers wanting immediate action and results
Suitable for: Small-medium retailers, Asset management companies (20+ employees)

Suitable for: Medium-large retailers, Franchisors (100+ employees) who want a proven retailer training program


"The Australian Lottery & Newsagents Association engaged  Retail Doctor Group (RDG) through its  RDG Retail Skills Online Training Academy to assist us in developing an industry leading  new online training platform for our retailers. Our intent is to raise customer service and business skills standards across our industry.

RDG have worked with us to comprehensively consult on and build bespoke content for our sector. This has included all aspects of  sector knowledge immersion, production, creation, content, and quality, working through what has been a big and complex project, engaging dozens of stakeholders. We have also utilised the RDG Fit for Business ™ modules with customisations to suit our industry in some of our modules.

The project management and attention to detail demonstrated by the RDG Retail Skills Online Training Academy has been excellent, and the content being developed in collaboration with our team is of a very high standard and we expect it will be very well received by our industry when it is completed."

Ben Kearney

| CEO at Australian Lottery & Newsagents Association

Improve your business opportunities

Company Benefits

  • Team Motivation
  • Increased Retention
  • Higher Sales and Profit
  • Improved Customer Service
  • Develop Psychological Capital
  • Alignment of Culture and Change Behaviours

Employee Benefits

  • Our retail training programs have Engaging Content
  • Staff will acquire retail specific skills
  • Downloadable Material
  • Learn at your own pace
  • Blended Learning (video / webinar / podcast / exercises)
  • Connectivity and Convenience

Upskill your team and be the best retailer you can be

There is nothing like ‘hands-on’ experience to repair, refine, or grow your retail business to its optimal market value.

Download our Retail Academy Overview to explore our different retailer learning programs, tools and opportunities.