Welcome to Selling Skills
This is a Fit for Business™ Effective People course
This course has been developed specifically for retailers such as:
- Store owners
- Store managers
- Regional & state managers
- Team leaders
- Retail staff
By the end of this module, you will be able to:
- List each of the five sales steps and their components.
- Explain the tools and techniques to be applied throughout the sales steps.
- Follow the sales process that your performance as a salesperson will be measured against.
- Recognise and adapt personal behaviour for successful selling.
- Demonstrate how to develop genuine business relationships with your customers.
- Demonstrate increased confidence as a professional retail salesperson.