Retail Doctor Academy

Welcome to Selling Skills

This is a Fit for Business™ Effective People course

This course has been developed specifically for retailers such as:

  • Store owners
  • Store managers
  • Regional & state managers
  • Team leaders
  • Retail staff

By the end of this module, you will be able to:

  • List each of the five sales steps and their components.
  • Explain the tools and techniques to be applied throughout the sales steps.
  • Follow the sales process that your performance as a salesperson will be measured against.
  • Recognise and adapt personal behaviour for successful selling.
  • Demonstrate how to develop genuine business relationships with your customers.
  • Demonstrate increased confidence as a professional retail salesperson.

This content is only available to subscribers of The Retail Doctor Academy